Concierge Mac Support for companies and individuals

We specialize in providing customized flat-rate services for individuals or business.

We Provide:

Innovative technical support, personalized training, and custom service for Apple computer products and services in your home or office via a flat-rate pro-active services agreement.

Receive the assistance you need for planning, installing, upgrading, or enhancing your personal computing skills for all Mac computers and iOS devices.

Supported devices include:

Laptop and Notebook Computers (Macbook and Macbook Pro)
Desktop Computers (iMac, Mac Mini, and Mac Pro)
Mobile phones (iPhones)
Tablets (iPad, iPad Mini, iPad Pro)
Wearable Technology (Apple Watch)
Peripherals (Wireless LAN, Network Attached Storage (NAS), Scanner, Printer)

Services include:

Onsite - Unlimited Home or Office visits as needed
Telephone - Live consultation
Remote Support - With your permission

Typical Projects:

Implementation of comprehensive backup, archiving, and emergency restoral procedures for all data
Wired/Wireless network optimization - Improved coverage, elimination of dead zones, optimal connectivity
Real-world Home Automation for lighting, Entertainment (AV, Streaming, Music), Security (Sensors/monitoring)
Paperless Workflow - Scanning, Organizing, and working with document images
Privacy and Security - Audit of Processes, Passwords, and Procedures

Personal / Executive Training:

Advanced application training
Task Management - "Getting Things Done" (GTD) methodology online/offline implementation
Automation - Streamline repetitive tasks using software apps, tools, and workflow techniques
Market training - social media, web marketing, emerging technologies