Concierge Mac Support for companies and individuals

We specialize in providing customized flat-rate services for individuals or business

 

We Provide:

Innovative technical support, personalized training, and custom service for Apple computer products and services in your home or office via a flat-rate pro-active services agreement.

Receive the assistance you need for planning, installing, upgrading, or enhancing your personal computing skills for all Mac computers and iOS devices.

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Supported Devices Include:

Laptop and Notebook Computers (Macbook and Macbook Pro)

Desktop Computers (iMac, Mac Mini, and Mac Pro)

Mobile phones (iPhones)

Tablets (iPad, iPad Mini, iPad Pro)

Wearable Technology (Apple Watch)

Peripherals (Wireless LAN, Network Attached Storage (NAS), Scanner, Printer)

 

Services Include:

Onsite – Unlimited Home or Office visits as needed

Telephone – Live consultation

Remote Support – With your permission

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Typical Projects:

Implementation of comprehensive backup, archiving, and emergency restoral procedures for all data

Wired/Wireless network optimization – Improved coverage, elimination of dead zones, optimal connectivity

Real-world Home Automation for lighting, Entertainment (AV, Streaming, Music), Security (Sensors/monitoring)

Paperless Workflow – Scanning, Organizing, and working with document images

Privacy and Security – Audit of Processes, Passwords, and Procedures

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Personal / Executive Training:

Advanced application training

Task Management – “Getting Things Done” (GTD) methodology online/offline implementation

Automation – Streamline repetitive tasks using software apps, tools, and workflow techniques

Market training – social media, web marketing, emerging technologies