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Concierge Mac Support for companies and individuals

We specialize in providing customized flat-rate services for individuals or business.

We Provide:

Innovative technical support, personalized training, and custom service for Apple computer products and services in your home or office via a flat-rate pro-active services agreement.

Receive the assistance you need for planning, installing, upgrading, or enhancing your personal computing skills for all Mac computers and iOS devices.

Supported devices include:

  • Laptop and Notebook Computers (Macbook and Macbook Pro)
  • Desktop Computers (iMac, Mac Mini, and Mac Pro)
  • Mobile phones (iPhones)
  • Tablets (iPad, iPad Mini, iPad Pro)
  • Wearable Technology (Apple Watch)
  • Peripherals (Wireless LAN, Network Attached Storage (NAS), Scanner, Printer)

Services include:

  • Onsite - Unlimited Home or Office visits as needed
  • Telephone - Live consultation
  • Remote Support - With your permission

Typical Projects:

  • Implementation of comprehensive backup, archiving, and emergency restoral procedures for all data
  • Wired/Wireless network optimization - Improved coverage, elimination of dead zones, optimal connectivity
  • Real-world Home Automation for lighting, Entertainment (AV, Streaming, Music), Security (Sensors/monitoring)
  • Paperless Workflow - Scanning, Organizing, and working with document images
  • Privacy and Security - Audit of Processes, Passwords, and Procedures

Personal / Executive Training:

  • Advanced application training
  • Task Management - "Getting Things Done" (GTD) methodology online/offline implementation
  • Automation - Streamline repetitive tasks using software apps, tools, and workflow techniques
  • Market training - social media, web marketing, emerging technologies